Shipping Info & Chocolate Care

If you are highly allergic to nuts, wheat, soy, and/or gluten, Lagusta's Luscious chocolates are not for you. All of our chocolate contains soy lecithin, and we use nuts and wheat in several chocolates.

Lagusta’s Luscious is an all vegan facility, but because our bulk chocolate manufacturer also manufactures milk chocolate, there is a very very small chance of dairy cross-contamination. Our chocolate manufacturer guarantees any cross contamination would be parts per million and they have an extremely rigorous cleaning and testing procedure to avoid cross-contamination.

Holiday Ordering & Shipping Information

  • If you haven't ordered already, there's still time. Orders sent to the west coast and received by Wednesday the 16th shipped via Priority Mail should arrive just fine in time for Christmas, otherwise you'll want to select a faster shipping method. 

    If you're on the East Coast you could slip in an order as late as Friday the 18th and still use Priority Mail and you'll be OK. 

    Remember, holiday shipping times via Priority Mail can never be guaranteed as it's out of hands once the post office has it. If in doubt, please select a guaranteed shipping method via USPS Priority Express Mail or a guaranteed UPS option. If in doubt, email our shipping geniuses at and they'll walk you through everything.

  • Our chocolates are perishable and best eaten fresh. Please indicate in order comments if you'd like us to hold your order and ship closer to Christmas so that gifts are given and eaten as fresh as possible. Truffles must be eaten within one week, caramels within three weeks, assorted boxes within one to two weeks and bars and barks within one month. Indicate when you'd like your order to arrive at its destination and we can calculate the best ship date to ensure timely arrival.

  • Lead times are often longer during holiday periods, please place your order early to ensure we're able to produce and fulfill your order.

Ordering & Shipping Information

ATTENTION HOLIDAY SHOPPERS: Please indicate in the notes field during checkout if you'd like to have your order arrive on a specific day. Please specify the date you'd like for it to arrive and we'll schedule the shipping date. Otherwise, we will ship your order as soon as it's ready.

  • We make everything by hand and ship within 1-4 business days. We work super hard to make sure all packages go out ASAP—usually within two days! Lead times will vary around holidays (Valentine's, Easter, Hanakkuh, and Christmas) so please allow extra time for production and delivery.
  • We offer shipping via:

    - USPS Priority Mail (1-3 days shipping to most areas, please consult delivery time map below. Delivery times are not guaranteed and often times are just estimates.)
    - UPS Ground (1-7 business days not including weekends and holidays, often slower than Priority Mail to most locations except Eastern US.  Please consult guaranteed delivery time map at the bottom of this page.)

    We also offer faster delivery options such as:

    - USPS Priority Express Mail (1-2 days guaranteed)
    - Guaranteed UPS option (Next Day Air, 2nd Day Air, 3 Day Select).

    If you select a faster guaranteed shipping option please be aware that normal lead times for production still apply to make your treats! Please be aware that if shipping to a NY area address your best guaranteed option may be UPS Ground as they'll guarantee next day delivery within a certain area. Refer to the map at the bottom of this page for exact guarantee shipping times.

  • We ship to all of the United States (Please note: Canadian shipments are unavailable.) Regrettably, we can not ship elsehwere at this time.
  • Please be aware that chocolate is a perishable material and is susceptible to all manners of weather (heat, humidity, freezing, etc.) We package our chocolates with the utmost care and offer thermal options for hot conditions (cold packs and cold wrap) but can not control what the carrier does with your package! Please ensure the shipping address is correct, the package can be accepted upon first attempt so it's not returned to the carrier, and that the package is not exposed to the elements when delivered. We cannot offer refunds or returns for your chocolate if damaged due to shipping issues.
  • If you've selected "Shop Pick Up" as your shipping option, we will email you when your order is ready for pickup. 
  • We include a Cold Pack with your order from May-October. $2.95 is automatically added to each order for the Cold Pack. If you are shipping your chocolates to a destination over 65°F at any time of year, we recommend adding a Cold Pack to your order ($2.95) as well as selecting a overnight shipping option. We can't guarantee that your chocolate will arrive unmelted, particularly in very warm climates or if the package sits on a hot doorstep all day, but it will cut the risk of melting. Our ice packs are reusable: just refreeze them!
  • We are unable to split an order and ship to multiple addresses. We're looking into adding this capability to our website but as of now if you wish to ship to multple addresses you'll have to place multiple orders. You can have numerous "ship-to" addresses in your address book for just this purpose. Please do not place an order and ask to split a shipment in the comments section as this will delay your order and may result in the cancelation of the entire order.
  • Regrettably, if you do not provide a correct address and thus your chocolates do not get to you and returned, we cannot resend the same chocolates back to you because they will have suffered a significant decrease in quality. Be sure the address you enter during checkout is correct!
  • We use bio-degradable cornstarch peanuts for packing material. However, some packages may contain other packing material such as paper, candy pads, plastic bubbles or bubblewrap, etc. We re-use clean packing material as much as possible and receive material from local businesses to re-use. We try to re-use first and then use new packing materials so rest assured that we have not, and would not, purchase plastic packing materials!
  • Please feel free to contact us via email or telephone for any shipping questions.
A sample of our wrapping paper

Our lovely wrapping paper.

  • If you select the gift wrapping option, we will wrap your chocolates with 100% post-consumer recycled paper and biodegradable (compostable!) ribbon. Our custom wrapping paper has our logo pattern on it, and the ribbon is a rich, lustrous black grosgrain. As always, a handwritten note is free, just include the text in the "special instructions" box when placing your order. One gift wrapping order is sufficient for up to four boxes.

Caring for Your Chocolates

  • For best flavor and texture, bring chocolates to room temperature before eating.
  • Like most foods, truffles and bonbons are better when fresh. We recommend eating all filled chocolates within one week. Solid chocolates will last up to one month. 
  • Store all chocolates at cool room temperature or in a sealed container in the refrigerator. Never freeze chocolate!



US Time in Transit Map

USPS Priority Mail Shipping Estimates:

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